Welcome to the August 2005 issue of Pivotal Insights. In late June, the Government Accountability Office (GAO) released a report (GAO-05-812R) on poor performers in the federal workforce, which addresses key issues in poor performance management in the federal government. While the report provides some solid advice for managing poor performers, it misses out on essential tactics for managing for improvement, rather than simply for removal. In this issue, we also address topics in other Pivotal Domain areas, Program Management, Human Capital Management, and Acquisition.

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David O. Cooke, Jr.
President and CEO