| Throughout the business world, there is considerable confusion
between “program management” and “project management,”
a problem that is intensified in government by varying definitions
of the word “program.” Most people recognize that program
management is somehow related to the management of multiple projects;
however, the goals and objectives of program management are different
than those for project management and they require very different
skills. Viewing program management from a project management mindset
in order to make it fit the project paradigm is a fundamental flaw
in thinking, but one that is common across many industries and government
organizations.
In industry, program management can be defined as a proven discipline
that effectively links multiple project outputs to strategic business
objectives. Therefore, a program must contribute to strategic business
outcomes. This is not unlike the Office of Management and Budget
(OMB) definition of program as an activity or set of activities
intended to help achieve a particular outcome for the public. There
are about 1,000 programs in the federal government. Many agencies,
however, define programs differently, and within the Department
of Defense (DoD), a program is almost always a synonym for an “acquisition
program” defined in DoD 5000 as a directed, funded effort
that provides a new, improved, or continuing materiel, weapon or
information system or service capability in response to an approved
need. Therefore, in DoD, many programs are really large projects
and are managed as such.
Program management and project management are related but distinctly
different disciplines. It is important for everyone within the organization
to understand the distinction between the two in order to link project
output to business strategy and to integrate the efforts of multiple
project teams to achieve a common set of business goals. The basic
differences between the two are:
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Program management is strategic in
nature, while project management is tactical in nature.
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Program management is entirely cross-functional,
while project management focuses on a single function, or limited
cross-functional alignment.
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Program management integrates the individual
elements of the projects in order to achieve a common objective.
Program management is the coordinated management of interdependent
projects over a finite period of time to achieve a set of business
goals. The key words in this definition are coordinated,
interdependent and business goals.
Coordinated management of multiple projects means that the activities
for each project are synchronized through the framework of a common
lifecycle executed at the program level.
Interdependent projects are those that have a mutual dependence
on the output of other projects in order to achieve success. Program
management ensures the dependencies between the multiple projects
are managed in a concerted manner. Managing multiple interdependent
projects also requires the integration of the project planning and
execution activities at the program level.
The program must contribute to achieving a strategic business objective.
Accomplishment of the stated business goals is the ultimate responsibility
of the program manager. Agencies need to employ both effective project
management and effective program management in order to achieve
their goals.
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