Research Products

Pivotal has three research offerings designed to provide clients with the full range of research required to drive the efficient and effective use of public sector technology and business services:

  • Pivotal Intelligence™ Reports Reports on the technologies and processes that drive business and organizational success in the public sector.
  • Custom Insight™ Research These custom reports give a complete picture of a particular business challenge or enterprise purchase.
  • Pivotal Data™ Pivotal Data is a database of public sector technology and business services benchmarks and performance information.

Pivotal Insight can help you assess, prioritize, and manage your strategic goals and investments.


Research Update

Pivotal is committed to delivering timely research that addresses the significant business and technology challenges facing the public sector. The following is a list of the specific research about to start, underway, or recently completed. More information can found on our research plans and offers at the Pivotal Web Site.

We are here to serve your needs. If you believe that there is an important topic that we are not addressing, or if the focus of our research is not on target, please let us know


Completed Research

Taking the Wheel: How HR Can Drive Success in Competitive Sourcing
This report shows how federal HR executives can maximize their real value to the A-76 process. The confluence of two major events in government - the increasing use of competitive sourcing and the recognition of the value of human capital - has created an opportunity for federal HR executives to lead their organizations through a critical time of change. While there is no shortage of information on the mechanics of an A-76 study, there is a lack of actionable advice about how HR executives can drive a more strategic role in competitive sourcing. Pivotal's research shows that HR needs to develop the skills and abilities to move beyond merely administering A-76 decisions towards helping to lead them.

PART FY06 Update
With its February 7, 2005, release of the President’s proposed FY06 budget, the Office of Management and Budget (OMB) marked the three-year anniversary of its Program Assessment Rating Tool (PART), an aspect of the President's Management Agenda (PMA) that evaluates the performance and management of existing government programs. While the PART program has generally experienced forward progress in its first three years, it still has a long way to go. This report looks at trends in PART trends, progress and challenges. Click here to access.

The Requirements Morass
Ineffective and undisciplined requirements management causes more programs to fail than any other factor and are responsible for much of the pain inflicted on a program/project manager. The inability to get requirements "right the first time" and keep them under control delays and collapses programs and wastes the taxpayers' money. This report provides context around requirements and identifies key areas to address in future research. If you are interested in participating, please contact us.

The Skinny on PART
This report looks at the background of OMB's Program Assessment Rating Tool (PART), how PART relates to GPRA and other efforts, and what agencies can expect moving forward. Also discusses best practices for Agencies completing PART Assessments. Click here to access.

The Blurring Lines Of Strategy And Execution
This report includes a summary of Pivotal Insight's research and analysis of strategic planning best practices in the commercial sector, an assessment of the applicability of these practices in the public sector, and case studies of public sector strategic planning efforts Click here to access.

How Government HR Executives Can Manage Mission Flux
This report provides context around a challenge unique to federal human resources executives: managing effectively amid unexpected and unplanned-for mandates that shift agency missions-a concept we have dubbed mission flux. The paper looks at what drives mission flux, its affects on HR activities, and its affects on agencies and staff. Click here to access

Ongoing Research

Recruiting Great Graduates of Better Schools
Description: With 71 per cent of federal government permanent employees eligible for some form of retirement in next five years, it’s no secret that the government faces a crisis in hiring. At the same time, government faces unique challenges that limit its ability to effectively recruit great graduates from better schools. This study will look at real-life, effective strategies and tactics for recruiting ideal candidates for the new workforce, taking into consideration the distinct needs of government hiring executives.
Status: If you are interested in participating, please contact us.

Proposed Research

The Use of Procurement Outsourcing
(Research Prospectus Available)
While procurement outsourcing is proven in the private sector, government procurement presents unique challenges in protecting the public trust and demonstrating fair and socially equitable decision-making. This report will explore the opportunities and challenges posed by procurement outsourcing in government.
If you are interested in participating, please contact us.

The Large Complexities of Managing Small Business Programs
How agencies meet small business goals and how these practices impact small businesses have come to dominate the agendas of small business advocates both in and out of government. This report will provide context around the issues affecting the management of small business programs.
If you are interested in participating, please contact us.

The Use of Shared Benefits Contracting
Many government organizations are interested in shared benefits contracting as a way to reduce procurement costs and increase vendor accountability. However there use is limited because most organizations lack a contractual context on when and how to use shared benefits contracts. This study will look at when to use a shared benefits approach, how to develop a schema for calculating a shared benefits plan, and how to interest vendors in participating in shared benefits.
If you are interested in participating, please contact us.

PART Best Practices
Now in its third year of implementation, compliance with PART has improved. Still, over 40% of programs are ineffective or unable to demonstrate results. This study will provide real time data and information-in the form of best practices, case studies, and implementation checklists-on how agencies have become, and will remain, compliant.
If you are interested in participating, please contact us.

EVM vs. Qualitative Risk Analysis: Can Government Improve Program Management?
This study will examine both the costs and benefits of Earned Value Management (EVM) within the Public Sector. To date, Government analysis has focused on the benefits of EVM to the of exclusion costs, while industry has raised legitimate questions about the costs of EVM, without discussing the benefits. While both points of view have validity, they also have their own misconceptions, warranting more holistic analysis.
If you are interested in participating, please contact us.

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