The Naval Ordnance Safety and Security Activity (NOSSA) Operations Directorate engaged Pivotal Insight to develop and support a strategic management framework in order to proactively plan, execute, and measure strategic and tactical activity at all levels of the organization. Components of the strategic management framework included Organization-wide strategic planning, business execution planning, organizational change management, performance measurement, customer satisfaction, facilitation and process improvement.
“We are very grateful for the DDESB Briefing support you provided to NOSSA and appreciate the valuable input and insight you provided in addition to developing the briefing in a well-formatted manner, and especially appreciates the extra time you spent on the weekend and evenings due to the urgent nature of this support. A big thank you from all of us!
-- Director of NOSSA Operations Directorate Manager”